Aidni Infotech Logo

Aidni Infotech Private Limited

Enterprise Information Technology Consulting & Platform Service Provider

Corporate Identification & Registry

CIN: U72300WB2013PTC198199
Official Email: contact@aidniinfotech.co.in
Contact Helpline: +91 94774 03020
Head Office: Bengal Eco Intelligent Park, EM Block, Salt Lake, Sector-V, Bidhannagar, Kolkata, WB, India - 700091

Platform Service: WhatsApp Business API Solutions

Aidni Infotech Private Limited operates as an integrated Tech Provider deployment partner. We deploy scalable systems enabling business entities to route communication logs, orchestrate transaction messaging, and offer seamless live operator support via Meta’s secure Cloud API infrastructure.

1. Specific Infrastructure Service Description

Our infrastructure equips clients with centralized messaging dashboards linked directly to their cloud communication nodes. We facilitate real-time support processing, automated billing notifications, critical API-driven security tokens (OTPs), and multi-agent support workflows.

2. Platform Data Processing & Explicit Usage

In accordance with Developer Policies, any data ingested through our systems (such as messaging transmission logs, metadata, status payloads, or phone system IDs) is processed exclusively under technical request guidelines:

  • Automated Notification Lifecycle: System workflows process transaction parameters entirely to trigger immediate customer alert deliveries.
  • Session & Metric Aggregation: Platform tracking data monitors system health, message delivery status (DLR), and connection latencies.
  • Systemic Data Boundaries: Platform data is managed strictly to execute client functions. We do not engage in monetization, multi-tenant profile creation, or data caching for analytical profiles.
3. End-User Operational Model

Our end clients log into a dedicated UI dashboard provided by Aidni Infotech. Through this interface, clients execute the following functionalities independently:

  • Broadcast Configurations: Uploading user-consented target groups to deliver service alerts.
  • Workflow Automation: Structuring simple chat responses for inbound support cases.
  • System Diagnosis: Evaluating transmission speed and connection reports to optimize overall interaction quality.
Developer & Tech Provider Compliance Policy

We are dedicated to fostering safe data environments. All integrations strictly adhere to the Meta Developer Principles, WhatsApp Business Terms of Service, and explicit data protection methodologies.