Terms of Service

These Terms govern your use of our WhatsApp AI platform and define your rights and responsibilities.

Effective: 07 May 2026
Aidni Infotech Private Limited

Legal Terms & Conditions for Service Usage

Acceptance of Terms

By using this application, you agree to comply with these Terms of Service and Meta Platform Policies.

Service Description

This application provides communication services through WhatsApp Cloud API provided by Meta Platforms Inc.

Acceptable Use

Users agree NOT to:

  • Send spam or unsolicited messages
  • Send abusive, illegal, or harmful content
  • Misuse WhatsApp API services
  • Attempt unauthorized access to systems
API Usage

This application uses Meta WhatsApp Cloud API. All messaging is subject to Meta’s policies and limitations including:

  • 24-hour customer service window
  • Template message restrictions
  • Rate limits
Service Availability

We do not guarantee uninterrupted service. Downtime may occur due to:

  • Meta API issues
  • Server maintenance
  • Network failures
Termination

We reserve the right to suspend or terminate access in case of misuse or policy violation.

Limitation of Liability

We are not responsible for:

  • Data loss
  • Message delivery failures due to Meta API
  • Third-party service interruptions